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Return & Refund Policy

Thanks for shopping at House Of Healin.

If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it.

Return/Exchange of Products or refund can be arranged under the following reasons:

  1. a. If any Product has been delivered in a damaged or defective condition; or
  2. b. If the Product is out of date or expired; or
  3. c. If the wrong Product which is different from the Order is delivered
  4. d. Proof with image of damage item

The Customer is required to send back the affected Product(s) to us via a reliable courier service company to our company at the following address:-

Customer Service Department

Eastern Biotech Resources Sdn Bhd
No 1&3,Jln Perintis U1/52,
Seksyen U1, Temasya Industrial Park,
40150 Shah Alam, Selangor

The Customer shall be responsible for the risks and condition of the Product to be returned until it reaches us at address as abovementioned. House Of Healin will not be liable for any loss or damage to the Product prior to the Product is received by us. The Customers are advised to pack safely the Product to prevent any loss or damage to the Product or its box or its original packaging.

Please include the original receipt and packing. Please notify us via email or phone before proceed with the return policy

We will notify you once we received the items. Please allow us to have 24 hours for inspection and we will respond to you As Soon As Possible.

A refund will be processed and credited back to the original payment mode (credit/debit or bank account). Shipping cost is not refundable.

Contact Us.

If you have any questions on how to return your item to us, contact us.

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